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This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Innovation has always happened in the public sector and often in response to crises. Necessity is the mother of invention and crises force governments to act and innovate as we go, but who is capturing those insights, adapting dynamically, and changing the way “business as usual” is carried out in the public sector? As a recent experience revealed in Sweden, for successful proactive and anticipatory governance, suspension of disbelief and rehearsal are key, as are...
The International Sludge Academy, launched in 2023, is a partnership between the OECD and the Government of New South Wales (NSW) in Australia. Over the course of 5 months, 16 teams from 14 countries completed sludge audits on government processes and public services. Learn more about the Academy and the sludge audit approach in our previous blog: “Spotting the sludge: Behavioural audits to improve public services across countries.” Have you ever felt frustrated by an...
I am noticing higher levels of interest for innovation in the Belgian public sector. At the same time, I observe organisations often confuse the disciplines of change management and innovation management and, as a consequence, whether to include all or only some employees and managers in innovation trajectories. All too often change management and innovation management are thrown into one basket: Innovation and change management are two distinct and important concepts within business management.…
Governments are constantly searching for enablers to help them to keep up with changing times, move beyond the constraints of traditional approaches, and leverage innovation to improve public policies and services. Public innovation labs belong to this stream of change. They aim to boost the ability of governments to navigate emergent threats and opportunities and provide sustained, inclusive and proactive responses to people’s needs and expectations. The last 20 years have seen a surge on...
This blog post was authored by experts from the OECD Mission Action Lab, a joint initiative of the OECD Directorate for Science, Technology and Innovation, the OECD Directorate of Public Governance and the OECD Development Co-operation Directorate. It has been 10 years since Professor Mariana Mazzucato’s influential book “Entrepreneurial State” came out. It has inspired the European Union, states, agencies, regions, and cities around the globe to launch missions and mission-oriented…
This blog post was authored by experts from the OECD Mission Action Lab, a joint initiative of the OECD Directorate for Science, Technology and Innovation, the OECD Directorate of Public Governance and the OECD Development Co-operation Directorate. Despite the concept’s widespread popularity, the terminology surrounding missions can come across as convoluted. This is understandable, given that the term – which denotes ambitious, time bound, cross-sectoral and measurable policy objectives to…
Years of experience of working with governments on harnessing innovation in the public sector have shown that innovation challenges are often common across governments. By the same coin, many governments have experiences of successfully overcoming a comparative challenge. They can act as beacons, shedding light and expediting innovation learnings and solutions. To bring a collaborative and transformative leap in overcoming innovation obstacles, the OECD is launching a Government-to-Government…
When I was young, my parents resisted getting a microwave oven, believing it would encourage us to eat unhealthy and poor-quality food. It wasn’t until years later, when a friend actually bought them a microwave, that they relented, and started benefiting from the quick-fix cuisine it offers. They haven’t abandoned proper pots and pans, but they’ve found a way for tradition and expedience to coexist.  Fast forward to today, and there’s a similar shift happening...
In an era where the urgency to transition our economies and societies towards environmentally sustainable and inclusive models is widely recognised, it is more important than ever for governments to engage in dialogues with citizens. Tackling the climate crisis does not only require major technological progress but changes in our daily lives, including in transportation and consumption modes. Moreover, the rise of artificial intelligence and automation transforms societies in fundamental ways,…